News

News

2020 Product Review

Our team has been working around the clock to deliver solutions to minimize the impact of library closures on collectionHQ and ESP data. Soon after libraries across the world began to shut down, we added new functionality to provide you with the tools to identify branches which should be treated as “closed”. Our Action Plans, Dashboards and ESP predictions consider the duration of these library closures to help you continue to make informed and efficient decisions about your collection. 

We appreciate that libraries across the world are in a state of flux. As buildings reclose or reopen according to local guidelines, collectionHQ branch closure information can be updated with just a few clicks, taking concerns about usage data off your mind so that you can focus on adapting your library services to this new reality. ESP has also been enhanced to understand these fluctuations in circulation. 

Don’t hesitate to reach out to your collectionHQ representative or our Support team if you have any questions or concerns about the changes we have introduced.  

In 2021, we will continue to enhance both services to support seamless library workflows and the delivery of community-driven collections. Stay tuned for more news on upcoming enhancements to collectionHQ. 

Blog

Customer Interview

At the collectionHQ Coffee Break in November, we caught up with Will Bailey, Technical Services Manager at the Hartford Public Library (CT). Will shared how his library has adapted to serve customers during the pandemic and his thoughts on the future of library collections.    Hi Will, thank you for joining us today. Since March 2020, libraries have been required to constantly review … Continued

Press Release

collectionHQ Partners with PressReader in UKIE

collectionHQ and PressReader, two innovators in the field of digital library solutions, today announced a partnership that will expand access among library communities in the United Kingdom and Ireland. With soaring demand for digital content, this partnership aims to expand access among library communities in the U.K. and Ireland to more than 7,000 publications, newspapers … Continued

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Press Release

collectionHQ Introduces New Sustainability Program for Public Libraries in UKIE

collectionHQ, the world’s leading collection performance improvement solution, is introducing the Sustainable Shelves Program to libraries in the United Kingdom and Ireland. Libraries joining the program will have the opportunity to extract a collectionHQ weed list to share directly with their collectionHQ representative. The list will then be valued and categorized into two groups: resale and … Continued

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News

Update: COVID-19 Response

How has collectionHQ changed to handle lower circulation due to COVID-19 library closures?

We understand that many library customers have been concerned about how lower circulation caused by library closures might impact collectionHQ. To alleviate these concerns, we added new functionality to provide you with the tools to identify branches which should be treated as “closed”. This enhancement will continue to benefit libraries that reopen in a limited capacity, for example curbside pick-up services. Libraries can also add closure dates retrospectively.

Now, branch closure duration will be considered in collectionHQ Action Plans to ensure that the information provided by collectionHQ continues to help you make informed and efficient decisions about your collection. We want to take concerns about the impact of COVID-19 on circulation and usage off your mind so that you can focus on adapting your library services to the “new normal”.

We would like to thank everyone who has shared feedback with us about managing library collections during the COVID-19 crisis. Your input is essential in helping us to deliver the solutions your library needs to operate as normally as possible during this unprecedented time.