Accelerate community outcomes

Libraries have long served as safe havens for communities, providing resources and a place for people to gather. During the pandemic, libraries and other community institutions faced unprecedented closures and suspension of services, requiring a new approach to serving library patrons.

This paper will explore tools and techniques which can support an agile library workflow that is responsive to the world’s changing needs.

Topics addressed in the white paper include: curating inclusive collections, increasing usage of material, enhancing community engagement, and promoting sustainability.

ESP at Evanston Public Library

Supporting the Covid-19 Recovery at EPL

Oak Ridge Public Library

Phoenix Public Library

Kathleen Sullivan, Collection Development Coordinator at the Phoenix Public Library, talks about her experience with collectionHQ and ESP, sharing examples of how the tools have supported important collection and process improvements at the library.

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